Client Relations

• QC COORDINATORR: THOMASNET CLIENT RELATIONS
  
  OBJECTIVE: Review website and CN client projects for quality. Act as a customer advocate; liaise between all ThomasNet depts to ensure satisfactory completion of projects. Track and monitor within all Proofstat workflow systems. Assist in the on-going refinement of web solution QC procedures, tools and policies. Help develop a formal QC Coordinator handbook and training materials.  

   

  REQUIREMENTS: 1+ yrs managing web based solution evaluation protocols, (prefer technology environment). Able to understand, simplify and communicate complex and tech-based topics and issues. Strong verbal and written communications and problem solving abilities. Knowledge of MS Office, HTML; basic understanding of SEO. Multi-tasker. Excellent communication skills and problem solving abilities. BA/BS required.    

     

(you will be presented with a request form)

• WEB SOLUTIONS ACCOUNT MANAGER: THOMASNET CLIENT RELATIONS
  
  OBJECTIVE: Manage and maintain a high volume of client website projects. Coordinate all activities from creation to completion and ensure high levels of customer service to our clients and sales reps. handle website domain transfers and email setups. 

   

  REQUIREMENTS: BA degree with 3-5 years of customer service, 2 + years managing client projects - preferably within a marketing or technical environment. Strong communications skills. Experience with web development, internet application or e-commerce a plus.   

     

(you will be presented with a request form)